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  • In addition to the excellent points Jonathan highlighted, the root cause analysis should involve addressing gaps in the competency training of the staff involved. In my Trust, before one is assigned to analyze a PT or EQA scheme sample, he/she must have ... More

  • Hello Silas, The action taken really depends on the failure, but it's a learning opportunity for all staff. We do typically document the failure in the staff member's record. If it's something like an incorrectly identified cell, that presents an opportunity ... More

  • Hello Silas Ogutu, Proficiency testing (PT) is an objective system for evaluating a laboratory's performance, conducted by an independent body. It is a mandatory accreditation requirement that helps laboratories improve their operations. The main causes ... More

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